Privacy Policy
What information do we collect?
Collect information from you when you place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing and/or billing address, phone number, and credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience. Your information helps us to better respond to your individual needs.
To improve our website and services.We continually strive to improve our website, service, and product offerings based on the information and feedback we receive from you
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails.The email address you provide for order processing will be used to send you information and updates pertaining to your order, and for those who opt-in, to notify you of our online store promotions or new products.
How do we protect your information?
We have implemented a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We use a secure server. All your sensitive/credit information is transmitted via encrypted Secure Socket Layer (SSL) technology and transferred directly to the bank. After a transaction is completed, your private information (credit cards, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes, but only for the purpose of enhancing your user experience.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
California Online Privacy Protection Act Compliance
Because we value your privacy, we are in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging in and going to the 'My Account' page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms of Use
Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our Solid Line Products Privacy Policy.
Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date above.
Contacting Us
If you have any questions regarding this privacy policy, you may contact us using the information below.
Solid Line Products, LLC
515 Pacific Avenue, 2nd Floor
San Francisco, CA 94133
Website: www.solidlineproducts.com
Email: customerservice at solidlineproducts.com
